Fortum’s business area Recycling&Waste provides recycling and material efficiency services, environmental management, and waste treatment in the Nordics.

With approximately 700 employees in Finland, Sweden, Denmark, and Norway,
Recycling&Waste offers sustainable turnkey solutions of the highest quality to treat hazardous waste and ensure safe final disposal.

Innovation for sustainability is the strongest mega trend together with digitalisation. Keto Software is more than happy to accelerate innovation within these areas.

Photo copyright notice: Fortum Oyj

In 2020 we decided to transform ourselves to a 100% remote and digital Enterprise SaaS provider. The whole customer journey can be virtual from customer acquisition to onboarding.

The outcome of this approach means that we need new skills to execute the new concept. We have set up a new team of growth hackers, doing sales and marketing just like we do our own software development: utilizing service design methodology, user-centric design, rapid prototyping, fast fail, efficient scaling and of course, enjoying the work and building the best content to our customers.

Growth hacking is a systematic method for winning new business. Growth hacking is used by many of the most rapidly growing businesses around the world. We do it by creating a team and a process for testing, learning and improving critical parts and keep it data-driven.

We have an ambitious goal: to scale our business lunch round table concept and make it the best virtual event experience in the world. We will organize several events during H1 2021 in Helsinki, München, Zug/Zürich, Stockholm, Amsterdam and Oulu. Our growth hackers will hand pick the right attendees and organize the events remotely. Our guests have the opportunity to meet other people facing similar challenges and hopefully become a longer-term sparring partner with each other.

Hanna and My are part of Icebreaker.vc and Truly Agency Growth Hacker Program. Welcome to the team!

We are coming before we have the leaves in the trees here up north.

Why not to go fishing in the near waters? That’s something we’ve been thinking about for several years. We have now 3 ongoing customer cases in Sweden and according to our discussions, it looks like Sweden and Nordics are the most active and modern places when it comes to digitalization, start-ups, innovation and sustainability. Not to forget human rights, equality, modern remote working and non-hierarchy. Perfect match with our company culture and value we can give to our customers.

Our onboarding and customer service teams are more than excited to start working with Swedish customers. And first activity will be organizing Business Lunch Event in Stockholm on 29.4.2021. We have a new concept where we invite people around innovation and development, offer to meet and discuss topics we are interested in with a 1-Michelin Star Restaurant meal delivered to your home. Wonderful combination of business and lunch during the Covid-19 time.

We start inviting people during first week of March and we will open the invitation pages then. If you want to join, please send us an email: tea.repo@ketosoftware.com

We started to work with Alpiq during 2020 and now Alpiq Global IT is our key customer for portfolio management.

We are witnessing a rapid transformation in energy businesses within Europe. We are now working with the leading companies within the Northern and Central Europe. With Keto, the large energy companies can manage their investments in digitalization, development and innovation.

“This is a historic moment for our company. First time, we have implemented Keto Platform 5 remotely. I think, this is the future in Enterprise SaaS”, says Veijo Hytti, CEO of Keto Software.

I’m passionate, positive, persistent, sales- and result-oriented and a hard worker. I like to challenge myself by trying new things in order to learn more, develop myself and my skills in life. I also like to be challenged by others as well as challenge others myself. I get driven by a customer-oriented and diverse job that has challenging but still attainable targets. It is very important to me that my work has a meaning and the customers always get what they really need by a provider who truly understands their needs.

I worked as the Head of B2B Sales at Fiuge, which is a package delivery company. For the past almost a year I was working at Singa (a karaoke streaming software, like the Netflix of karaoke) being responsible for its partnerships and the commercial side of the Karaoke World Championship competition owned by Singa. Throughout my career I have worked a lot over the phone but I’m at my best when being face-to-face with people. Especially at Singa I’ve had customers almost in every time zone so I’m also very used to work successfully over video/audio connection.
2 years ago, my path led me to Sweden for a year and I returned to Finland a year ago. My biggest learning during that time was how much I appreciate things at home here in Finland.

My spear time I spend with family, friends and music, singing being my biggest passion. During the hockey season you can often find me from the arena watching games (only HIFK, note from the editor).

I value great team spirit and strong company culture as well as being able to work independently. I hunger for continuous self-development. I live my life by the can-do attitude. I want to see that the company I’m working for is developing continuously and be part of that success story.

Feel free to call/email/sign. Tea.

Wipak is part of the family owned by Wihuri Group, a diverse Finnish conglomerate that can trace its origins back over 100 years. Today the Wihuri group employs 5,000 people with operations in 30 countries.
Wihuri´s Packaging business is one of the world’s leading producers of packaging materials and solutions for the Food and Medical supply industries in Europe and North America. Wihuri’s Packaging Division consists of two international brands: WIPAK in Europe and Asia and WINPAK in North America.

Our customer Wipak develops and manufactures highly innovative premium-quality flexible packaging solutions for Food products and Medical Instruments and Devices.

Innovation for sustainability is the strongest mega trend together with digitalization. Keto Software is more than happy to accelerate innovation within these areas.

Photo copyright notice: Wipak Oy

Our global industry leading customer Valmet Automation has now implemented Keto Platform 5 successfully in their R&D&I operations. We have worked closely with our customer teams and gathered a lot of experience and feed back to develop the service further. “I am extremely satisfied about the way how KETO5 project was conducted. Our partner company KETO responded very promptly to all questions and issues during the project”. The main user has been trained as a Keto Platform developer to digitalize new processes and to develop the system.

Valmet is the leading global developer and supplier of technologies, automation and services for the pulp, paper and energy industries. Valmet’s vision is to become the global champion in serving its customers. Our 14,000 professionals around the world work close to our customers and are committed to moving our customers’ performance forward – every day.

Valmet has over 200 years of industrial history and was reborn through the demerger of the pulp, paper and power businesses from Metso Group in December 2013.

Valmet’s net sales in 2019 were approximately EUR 3.5 billion. Valmet’s head office is in Espoo, Finland and its shares are listed on the Nasdaq Helsinki.

Photo copyright notice: Valmet Oyj.

Year 2020 was a very different and full of surprises. Just like in life, we faced all kinds of surprises. We won and we learnt a lot. Covid-19 and Brexit affected our business in the UK where we were not able to reach the growth targets. Thanks to our existing long-standing customers we were able to grow the recurring revenue. We won also many new customers and were able to accomplish ISO27001 certificate. Other highlights of the year were mainly to build the ability and skills for remote delivery. We had first customers where we implemented the software without meeting the customers face-to-face. 2020 was the year to transform the company from R&D mode into sales and marketing mode. A big cultural change! And big thanks to Microsoft Teams we were able to work efficiently and service our clients around Europe.

Year 2021 looks very promising. We have a very strong new business pipeline in all our focus markets: Nordics, the UK and DACH. We will set up operations in Germany and we will fulfill the growing challenges that the German manufacturing industries are facing in digitalization and sustainability. Our aim is to double the MRR during 2021 without external funding. The company is still self-funded and owned by 5 employees.

After H1 2021 hopefully we have the new normal. The future is bright the future is in no-code technology and user-friendliness.

We wish you all successful year 2021. Stay healthy. Stay positive.

Keto Software is already working with the globally leading bioproduct company UPM, leading sustainable packaging companies Walki and Wipak, largest machinery companies Andritz and Valmet, and now also with the public sector government organization Metsähallitus. We are currently building a vertical solution for bio and sustainable organisations worldwide. We will announce a business roundtable taking place during H2 2021 together with key players in the field. Our aim is to become the leading software tool for managing sustainable innovation, the strongest force besides digitalization.

Some background about our new customer:

Metsähallitus´ purpose is fostering natural values and taking care of our shared wealth responsibly across generations.
Metsähallitus’ operations are based on responsibility and continuous improvement of activities. The goal of Metsähallitus’ activities is to safeguard biodiversity, create opportunities sustainable business and strengthen the vitality of the regions, promote natural wellbeing services and make a contribution to state revenue. Metsähallitus’ activities also respond to global challenges, such as mitigating climate change and adapting to it.

Metsähallitus is an unincorporated state enterprise, which uses, manages and protects state-owned land and water areas under its responsibility in a sustainable manner and reconciles the expectations and goals that its owner, stakeholders and customers have for these areas.

Metsähallitus operates in four business units.
Business is conducted in subsidiaries Metsähallitus Forestry Ltd, MH-Kivi Oy, and Siemen Forelia Oy and in Metsähallitus Property Development, which is part of the Group. As part of its business operations, Metsähallitus is responsible for the sustainable management and use of state-owned forests, forest tree seed production and sales, rental and property development on state-owned land and water areas.
Metsähallitus
• is the steward of state-owned land and water areas, their animals, plants and natural resources.
• is the sum of economic, social, cultural and environmental factors.
• approaches its tasks from the viewpoints of humans, nature and society.
Our work is important
• because we have something precious that must be used and managed, ensuring that it does not lose its value. Metsähallitus’ expertise, networks, value chains and future opportunities are also part of this value.
• because it is about enhancing, increasing and diversifying. Not only preservation.
We are guided by
• a consensus reached by reconciling different views and opinions of how land and water areas should be used and managed.
• a responsible and strategic approach which guides all management, activities and development work in Metsähallitus.
• a scale and timeframe larger than the human: the scale of nature. Eternal.

The scope is for Keto Platform v5 SaaS Service and software development and maintenance including offices in Hyvinkää, Manchester and Zürich. Keto Software has been developing a modern Information Security Management System (ISMS) based on ISO27k. It is the most recognized and trusted Certificate globally. Information security has always been in the heart of our culture. As a small growth company with a target to grow in international markets it has been obvious that we need to certify our SaaS enterprise platform. We have worked closely with the best professionals in the field, Nixu and KPMG to achieve the certificate. Normally organizations that reach the ISO27k level are large global software companies. We are very happy to be on the same level in security standards as the global software providers. Keto Software is trusted by large global customers such as Kone, UPM, Fortum, Valmet, Andritz, WillisTowersWatson and Danfoss. We will keep information security in the heart of our company and keep the trust of all our important customers and stakeholders.

CERTIFICATE OF REGISTRATION_Keto Software ISO 27001

Cyber Essentials is the UK government-backed cybersecurity scheme. We have achieved the Cyber Essentials Plus level required by some UK government agencies

Mr. Tunkelo is an international business leader who has served major companies, such as Voith, Siemens, ABB, Invensys, and Compaq in global management and technology leadership roles for 25 years in Zurich, London, Munich, Helsinki, and Cleveland (Ohio). His prior experience also includes being CEO of Enfo, a software company of 300 people and a board member at Nixu, the largest cybersecurity consulting company in Finland. Currently Teemu works as CEO of SSH Communication Security. “Keto Software has a modern SaaS platform for managing innovation and development. Next the focus will be scaling up internationally”, Teemu points out.

Mr. Kivinen is an international business leader with careers in Nokia and Nokia Siemens Networks in global management and technology leadership roles in Finland and Europe, and during 2010-2018 CEO of YLE, the Finnish Broadcasting Company. “Keto has interesting solutions both for private and public sector organisations to improve effectiveness, transparency and steering”, says Lauri.

Over the last 10 years, we have developed a highly-effective customer onboarding process that is easy to implement remotely in a matter of hours. Within 2 weeks, you will benefit from a fully customised tool that incorporates all of your own workflows and organisation structure.

The Keto platform is completely Cloud based and requires no onsite installation.

Our project managers are using a range of tools to stay in close contact with our customers and hold meetings remotely.

The Keto platform is exceptionally user friendly and our product trainers are able to deliver fun online training sessions.

All our staff are working remotely wherever possible and are always happy to have a chat with you.

If you need a site meeting, this can be arranged following a suitable risk assessment.

To benefit from a free trial of the software or to discuss a fixed-price Proof of Concept, get in touch today.

Keto Software staff, based in the UK, Finland, Switzerland and Germany, have been subject to various local restrictions but our business has remained unaffected. We are fortunate to have strong demand from new customers and to be able to continue our current projects relatively easily as all our work can be done remotely. We have some great new customer cases announcing soon and we’ve been busy with new customers digitising processes and getting them set up to take control of their portfolios.

Remote-first

Most of our customers are multi-nationals and all of our customers are distributed organisations. Over the last few years we completely redesigned our software, resulting in our Platform v5 that we launched last year. We learnt that business decision-makers’ biggest frustrations with business intelligence tools revolved around solutions requiring massive amounts of custom coding and bodged software components. The more custom coding required, the less likely people were to ever get to really use a truly functional system. Any changes were expensive, if possible at all. With hindsight, moving to a remote-first, mobile-friendly model last year was timely. Perhaps the other pillar to our philosophy is that we believe frankensystems hold businesses back.

SaaS-first

There’s no doubt that true Software-as-a-Service companies with service delivery via public or private cloud have had a distinct edge during this time of remote working. Reliable companies with proven scalable technologies are flying. We owe an enormous debt to our Internet Service Providers for preserving service quality and enabling digital society and digital business. Because our work involves critical business processes, we do spend time outside the software interface, in workshops, helping our customers translate their demands for decision gates and reports – out of meeting minutes and XLS, and into modern business tools. We are fortunate that we can easily do this remotely and for us, the main medium for all this – for consultation, implementation tasks, the onboarding timeline and the presentation of customer processes – the medium is our own SaaS platform.

Customer-first

For some people, especially those familiar with working from home, personal productivity is soaring. We are lucky that the PMO and R&D people we work with everyday tend to be motivated and visionary, agents of change, striving to benefit their team, unit and business.

We are listening. It’s falling into two camps.

Of course, there are those who have to temper their ambition at this time. Work has to slow right now, but for them, it’s a time to assess and articulate their demands for the future. For others, there’s a new-found freedom in changing the physics of daily work life that brings new impetus. It’s seems obvious now that working transparently is a success factor. Innovation is needed now. Transformation projects need to deliver results now. Remote tools are needed now.

Change is inevitable. The way we communicate is changing faster than even the most extreme predictions. We have just witnessed astonishing change in the global workforce. On one hand, showcasing how incredibly adaptable and resilient we can be, on the other, sadly, exposing how inflexible and vulnerable some businesses have been.

We are adapting  – but what is the new normal?

It’s characterised by a heightened awareness, of health, or personal space, of care workers, of the whereabouts of our colleagues, the adaptability of our teachers. I think this new normal is people-first.

Wherever you are in the world, we hope you are safe and you are able to continue to live and work. It is a testing period for all of us and the time of Covid-19 is bringing great suffering to many people. We are fortunate that we can continue our work, almost as normal, and we hope that what we do helps to make others’ work more productive in these difficult circumstances.

As a company and as an individual, I have a positive outlook. For us, it’s business (almost) as usual. For others, we hope you come #backstronger

Yours,

Veijo Hytti, CEO and the Keto Software team

Our Information Security Management System (ISMS) is already based on ISO27001 standard. Our ISMS process has been set up on Q3 2019 and full certification will be reached during 2020.

Our ISMS is compatible with local public sector requirements such as Cyber Essentials in the UK and Katakri in Finland.

• ISMS stands for Information Security Management System.
• ISO/IEC 27001 is an international standard which defines the requirements for establishing, implementing, maintaining and continually improving an information security management system. Organizations can be certified against ISO27001.
• The adoption of an information security management system is a strategic decision for an organization, and its establishment is influenced by the organization’s needs and objectives, security requirements, the organizational processes used and the size and structure of the organization.
• ISO27001 is compatible with other management system standards and structured in similar format.

We have nominated a project manager for the ISMS process, Raimo Hälinen, PhD in computer science. Together with the leading information security consulting company Nixu Corporation we have defined the requirements and set up the system. We aim to have the auditing during Q3 2020 and get the Certificate.

We have put a lot of emphasis during last 12 months in cyber security. We have investigated all of the key processes and documentation regarding information security. We have also selected a new cloud service provider Google Cloud Services to be able to better meet the local and global requirements of our customers.

Big thanks to all our existing and new customers! About half of our loyal customers have now been transferred to our new Platform 5, a low code enterprise cloud SaaS platform, and by the end of this year almost all have been updated or planned to be updated 2021.

Year 2019 was a very, very successful for Keto Software Ltd. in the UK. We have started with 12 new customers, growing almost from scratch to several hundreds of thousands GBP of ARR. During Q4 we also made a big progress in the DACH region, starting to work with a automotive giant in Germany and 2 big industrial customers in Switzerland. We estimate our Monthly Recurring Revenue (MRR)  to grow 10+ % each month both in DACH and the UK.

2019 our 5-year churn is unbelievable as we have kept 78% of our clients during that period, and most of the losses are due to public tenders every 4-years. We see 2020 as an amazing growth year: we plan to recruit more talent in all our markets. Our aim is to build a partner network and we have already signed several contracts with professional partners in Finland, the UK and Switzerland. We have already defined substantial amount of opportunities with our new partners and we expect our partner revenue to grow from scratch to over EUR 500k MRR during 2021.

We have been able to invest in and build the new Platform 5 thanks to stable cash flow. During 2020 we plan to raise a pre-A round to support our market presence both in the UK and DACH. On top of that we will continue to build a strong global partner network for our unique low code platform for innovation and development.

We wish you a very positive Year and Decade 2020. Let’s keep increasing the Return on Innovation.

We are again participating the world’s leading start-up and innovation event. Visit our Booth on the Nov 21!

Keto Software was chosen as the State of Finland (Digital and Population Data Services Agency) project and portfolio software provider. The new service will be more modern and user-friendly than the previous solution. New contract was signed on February 5, 2019, worth 670.000 €.

We made a user survey for the existing main users last spring and based on the results and in-depth discussions with the users we will utilize the results, says Development Manager Paavo Laakso from Digital and Population Data Services Agency (formerly The Population Register Centre).

The verdict: “The result is a strong product, which PMs should start to see regularly over the course of their career. Keto is already the platform of choice in its native Finland.The UK is a big market. Now the German speaking world is in view, via a base in Switzerland.
Keto is already the front runner in the niche of idea generation and management, but the product is a general PM platform. Perhaps it’s because executives who work in the ideas space are early adopters of promising software? Just a theory.
The goal for Keto should be to ramp up the customer base aggressively. But that would mean breaking the habits of a lifetime and blowing their own trumpet. Sarkka says it’s not quite their style.
But with the likes of Danfoss, the City of Helsinki, and other blue chip names talking about Keto, the marketing seems to be taking care of itself.”

Cyber Essentials is a UK government information assurance scheme operated by the National Cyber Security Centre that encourages organisations to adopt good practice in information security.

By achieving the Cyber Essentials certification, Keto Software is able to demonstrate our commitment to cyber security and ensuring that the Keto platform can be used safely by many different types of organisations, with robust procedures and processes in place to guard against the most common cyber threats.

Keto Software has a long experience of working with organisations that have the highest security requirements, including government departments, police forces, banks and nuclear plants.

• Helsinki Client Day Sep 11 2018
• Tukholma Synpulse Annual Meeting Sep 14-16 2018
• Lontoo Project Challenge Expo Oct 9-10 2018
• Lontoo Smart Factories London Oct 17 2018
• Helsinki Project Days Oct 30-31 2018
• München Management Event Automotive Dec 4-5 2018
• Helsinki Slush Event Dec 4-5 2018

Date: Wednesday 17th October 2018
Registration: 2.30pm
Location: Finnish Ambassador’s Residence, 14 Kensington Palace Gardens, London W8 4QP
Cost: Free to Invited Guests
Dress Code: Business Smart

The theme of the event is smart factories, exploring how innovation and changes to manufacturing processes are shaping the future of manufacturing.

With expert speakers from some of the leading innovation and smart factories organisations and an inspirational keynote from an award winning futurist, you will be able to take away some unique insights and opinions.

The event will close with a reception with food and drinks provided to all delegates with lots of opportunities for networking.

Agenda

Speakers

	Rohit Talwar Rohit Talwar is a global futurist, speaker, author, and CEO of Fast Future. His particular interest is smart and sustainable infrastructure. Talwar is the co-author of Designing Your Future, lead editor for The Future of Business, and editor of Technology vs Humanity. He is a co-editor and contributor for Beyond Genuine Stupidity — Ensuring AI Serves Humanity, and The Future Reinvented — Reimagining Life, Society, and Business, and two forthcoming books: Unleashing Human Potential — The Future of AI in Business, and 50:50 — Scenarios for the Next 50 Years.
	Veijo Hytti Veijo Hytti has gathered a unique experience in lean manufacturing, global branding and innovation management within multinational corporations, agencies and growth companies. At Keto Software, Veijo has gained a unique insight into how IoT and smart manufacturing is changing the face of production through his involvement with some of the leading organisations in Scandinavia and Switzerland on improving their return on innovation through the adoption of lean methodologies within project teams.
	Kari Terho Kari Terho is a leading voice on Industrial Internet of Things and expert on smart factory management with over 30 years of insights and experience to draw upon. He is the General Manager with Elisa Smart Factory – part of the leading ITC service provider in Finland. Kari will be share how smart factories are enabling intelligent optimisation and productivity improvements in manufacturing through data, 3D visualisation and analytics with a case study form the European 4.0 Transformation Centre.

Venue

The Residence of the Ambassador of Finland
14 Kensington Palace Gardens
London
W8 4QP

Sponsors

Traditionally we’re used to thinking about project portfolio management as an administrative process with the goal of controlling change and decision making.

The process begins with someone writing a formal document – a project proposal. The next person will then look over and evaluate the document and move it onwards to be processed further. Experts will give their assessments to aid in the decision making. Typically the small proposals will be processed at a lower level and the bigger ones at board level. Proposals that are selected for execution will be monitored through continuous reporting while controlling any changes that occur during the process.

The end goal is to ensure that every part of the process is executed properly to make sure that we make more good decisions than bad ones. Unfortunately the relevant information is often spread over various documents and formats, leading to a lot of experts’ time wasted when trying to collect and connect those bits of information manually, thus delaying decision making.

It all comes down to how we manage knowledge. Usually the knowledge exists but in the wrong place or format, and we waste resources trying to interpret it. Organisations cannot afford to waste time like this in today’s world. It’s crucial to make the right decisions faster and save experts’ time for more important and more value creating tasks.

What needs to be achieved:

• Decrease the amount of manual work – input information once only.
• Automatise reporting to enable quicker information sharing.
• Automatise recurring decisions to improve speed.
• Establish metrics to measure process efficiency.

How to achieve these:

• Build a process that is as simple as possible.
• Utilise automation wherever possible. Let the smart software bots and low code programs automate the repeated tasks for you.
• Knowledge has to be transferable between systems – use open systems and prevent information from getting stuck or lost along the way.
• Build one source of truth. The same piece of information should only be maintained once.
• Be practical. It’s not rocket science.
• Proceed in steps. Do not wait until you have all the information in control – Get the small quick victories on the way.

The end result should look like manufacturing industry’s automation process – simple, quick and efficient to serve your organisation’s needs. Not like an experimental science project that is trying to solve all the problems in the world.

Looking for a tool to help you reach these goals? Please check out how the Keto Platform can help you solve these problems, or send us a message to book a demo.

Markus Halonen
Project Director
Keto Software Oy