Challenge

With over 500 employees base across a huge site, Tata Steel were keen to improve the performance and reliability of their “All Improvements Matter” ideas scheme. In 2011, they wanted to move away from a paper based system and started to explore options for creating an online ideas system.

Solution

The Keto Ideas Management module was selected to provide the online ‘All Improvements Matters’ scheme to all of the employees at the site. The platform was tailored to suit the organisation structure in place by exactly replicating the different divisions and the required idea workflow. In this case, an idea is submitted by any employee would be sent to review, assessed by line managers then either implemented or rejected. The solution automatically generates email reminders and to-do lists to facilitate the smooth running of the scheme. For the assessors, the system will automatically identify duplicates and group similar ideas together. A personalised range of dashboards was also created for the management to monitor the performance.

Success

Tata Steel have been using Keto Ideas Management module since 2011 and during that time they have seen increased employee engagement through an improved pipeline of ideas. Several of the ideas submitted through the new system have resulted in significant cost savings for Tata Steel, with the employees involved benefitting from the maximum financial reward available under the scheme. When the site underwent a change of management recently and a different option was proposed by the new owners, it was soon evident that the Keto Solution offered a more robust and dependable option and was retained.
Client View

The website is user friendly and allows employees from all around the site to enter their ideas. The status of each idea is clearly visible and people who entered the idea can check for themselves to see what is happening about their idea. The website also produces statistics which allow the management of the scheme to be reviewed. As a company, Keto Software have been able to sort out any issues promptly to ensure that the system runs all the time.