Tata Steel

How Tata Steel improved employee engagement through ideas management

Driving innovation through collaboration and visibility.

Company

Tata Steel Colorcoat, based in North Wales, are experts in the design and manufacture of pre-finished steel products for building envelope, metal roofing, and steel cladding.

Challenge

With over 500 employees across a large site, Tata Steel sought to improve the performance and reliability of its “All Improvements Matter” ideas scheme. In 2011, they aimed to move away from a paper-based process and began exploring online solutions.

Solution

The Keto Ideas Management module was implemented to digitize the scheme for all employees. The platform was tailored to match the site’s organizational structure, replicating divisions and workflows. Submitted ideas were automatically routed to managers for review and decision. The system also provided automated email reminders, duplicate detection, idea grouping, and personalized dashboards for leadership oversight.

“Keto Software enables our people to share and track their ideas online. The system is user-friendly, transparent, and reliable — employees can see what’s happening with their ideas at any time”
Representative Tata Steel

Impact

  • Increased employee engagement through improved idea pipeline
  • Significant cost savings realized from implemented ideas
  • Employees rewarded with maximum scheme incentives
  • Keto retained after management review as the most robust and reliable solution

What Do You Get On Day One

  • Online ideas management system
  • Automated workflows and reminders
  • Custom dashboards for oversight
  • Robust, scalable platform

Highlights

  • Digitized “All Improvements Matter” ideas scheme
  • Automated workflows with reminders and duplicate checks
  • Custom dashboards for management
  • Tailored to organizational divisions and workflows

Modules in Use

  • Ideas Management
  • Workflow Automation
  • Reporting & Dashboards

Timeline

Keto Ideas Management introduced in 2011, continuously in use since.