How Tata Steel improved employee engagement through ideas management
Company
Tata Steel Colorcoat, based in North Wales, specialises in the design and manufacture of pre-finished steel products for building envelopes, metal roofing, and steel cladding.
Challenge
With more than 500 people working across a large site, Tata Steel wanted to strengthen the performance and reliability of its “All Improvements Matter” ideas scheme.
The process was paper-based, which made it harder to collect ideas, keep track of what was happening, and communicate decisions back to employees. In 2011, the team decided it was time to move the scheme online and started looking for a simple, reliable way to do it.
Solution
Tata Steel introduced the Keto Ideas Management module to digitise the scheme for all employees. The platform was configured to mirror the site’s organisational structure, so divisions and workflows felt familiar from day one.
When someone submits an idea, it’s automatically routed to the right manager for review and decision. The system supports: automated email reminders, duplicate idea detection, idea grouping for easier evaluation, personalised dashboards that give leadership clear oversight of the idea pipeline.
Impact
- Higher employee engagement through a clearer, more visible idea pipeline
- Significant cost savings from implemented ideas
- Employees able to earn the full incentives offered by the scheme
- Keto Software retained after review as the most robust and reliable solution for the programme
“Keto Software enables our people to share and track their ideas online. The system is user-friendly, transparent, and reliable - employees can see what’s happening with their ideas at any time.”
What do you get on day one
- An online ideas management system that’s easy to use
- Automated workflows and reminders to keep ideas moving
- Custom dashboards for management oversight
- A robust, scalable platform that grows with the scheme
Highlights
- “All Improvements Matter” scheme fully digitised
- Automated workflows with reminders and duplicate checks
- Custom dashboards tailored for managers and leadership
- Platform aligned with existing organisational divisions and workflows
Timeline
Keto Ideas Management was introduced in 2011 and has been in continuous use since.